The open plan disaster

A recent Harvard study finds that open plan offices do not even bring the expected increase in collaboration that is supposed to compensate for their destruction of productivity:

As my colleague Jessica Stillman pointed out last week, a new study from Harvard showed that when employees move from a traditional office to an open plan office, it doesn’t cause them to interact more socially or more frequently.

Instead, the opposite happens. They start using email and messaging with much greater frequency than before. In other words, even if collaboration were a great idea (it’s a questionable notion), open plan offices are the worst possible way to make it happen.

Previous studies of open plan offices have shown that they make people less productive, but most of those studies gave lip service to the notion that open plan offices would increase collaboration, thereby offsetting the damage.

The Harvard study, by contrast, undercuts the entire premise that justifies the fad. And that leaves companies with only one justification for moving to an open plan office: less floor space, and therefore a lower rent.

But even that justification is idiotic because the financial cost of the loss in productivity will be much greater than the money saved in rent. Here’s an article where I do the math for you. Even in high-rent districts, the savings have a negative ROI.

It’s nice to see this stupid and inhumane practice get flayed by such an august institution. While we’re at it, can we nix the idea that “collaboration” is inherently good? Some types of work require concentration and solitude, not incessant communication in shared spaces.

Minimum wage machine

This is pretty funny:

If you’ve always wanted to work for minimum wage, but in typical overachieving fashion haven’t quite got there yet, the Minimum Wage Machine will pay you $7.15 for an hour of turning the crank-handle.

Workers will receive one penny for every 5.04 seconds’ worth of work, which at $7.15 an hour is the minimum pay required by the NY state—or at least, it was back in 2008 when this piece was created by artist Blake Fall-Conroy.

Daily links: Economic stresses mount

Debbie Downer

We apologize for this depressing post

The rate of seniors filing for bankruptcy has tripled since 1991. The elderly have little financial cushion in the event of catastrophic health problems, and of course medical costs are rising. And more people are entering retirement age with debt.

More people are living in their cars as homelessness rises in America. “The problem is ‘exploding’ in cities with expensive housing markets, including Los Angeles, Portland and San Francisco, according to Governing magazine.”

Outstanding education debt in the US now exceeds $1.5 trillion (roughly the GDP of Australia), after tripling over the last decade, and more than one million student loan borrowers go into default each year.

The average American works longer hours than a medieval peasant: “Juliet Shore, economist, told the site that during periods of high wages, such as 14th-century England, peasants worked no more than 150 days a year.”

Pointless jobs

A savage deconstruction of the treadmill of pointlessness that constitutes “work” for a large percentage of people:

Everyone is familiar with the sort of jobs that don’t seem, to the outsider, really to do much of anything: HR consultants, communications coordinators, PR researchers, financial strategists, corporate lawyers or the sort of people who spend their time staffing committees that discuss the problem of unnecessary committees.

Some would argue that lots of media, entertainment, academic and government jobs could be added to that list. Uncharitably, one might even throw in the entire advertising, marketing and PR industries.

What if these jobs really are useless, and those who hold them are actually aware of it? Could there be anything more demoralising than having to wake up in the morning five out of seven days of one’s adult life to perform a task that one believes does not need to be performed, is simply a waste of time or resources, or even makes the world worse? […]

What is a bullshit job?

The defining feature is this: one so completely pointless that even the person who has to perform it every day cannot convince themselves there’s a good reason for them to be doing it. They may not be able to admit this to their co-workers – often, there are very good reasons not to do so – but they are convinced the job is pointless nonetheless.

Bullshit jobs are not just jobs that are useless; typically, there has to be some degree of pretence and fraud involved as well. The employee must feel obliged to pretend that there is, in fact, a good reason their job exists, even if, privately, they find such claims ridiculous.

The element of pretense and fraud is a key point. The habitual dishonesty required to maintain the illusion that a pointless job actually serves a purpose may be the most psychologically destructive aspect of the Treadmill of Pointlessness.

An earlier piece by the same author is even more incisive:

In the year 1930, John Maynard Keynes predicted that technology would have advanced sufficiently by century’s end that countries like Great Britain or the United States would achieve a 15-hour work week. There’s every reason to believe he was right. In technological terms, we are quite capable of this. And yet it didn’t happen. Instead, technology has been marshaled, if anything, to figure out ways to make us all work more. In order to achieve this, jobs have had to be created that are, effectively, pointless. Huge swathes of people, in Europe and North America in particular, spend their entire working lives performing tasks they secretly believe do not really need to be performed. The moral and spiritual damage that comes from this situation is profound. It is a scar across our collective soul. Yet virtually no one talks about it. […]

But rather than allowing a massive reduction of working hours to free the world’s population to pursue their own projects, pleasures, visions, and ideas, we have seen the ballooning not even so much of the “service” sector as of the administrative sector, up to and including the creation of whole new industries like financial services or telemarketing, or the unprecedented expansion of sectors like corporate law, academic and health administration, human resources, and public relations. And these numbers do not even reflect on all those people whose job is to provide administrative, technical, or security support for these industries, or for that matter the whole host of ancillary industries (dog-washers, all-night pizza deliverymen) that only exist because everyone else is spending so much of their time working in all the other ones.

These are what I propose to call “bullshit jobs.”

Exactly. But how do we rein in the “administrative sector” without destroying the modern economy and throwing many tens of millions of people out of work?